by International Associations | Nov 26, 2020 | Customer Experience
Is Your User Experience the Best it can be? Am I Keeping Up With New Innovations? As a business owner you may ask yourself, “What is changing in customer service?” It’s a rhetorical question, but one that is always on your mind. What could you be doing...
by Dean Elphick | Nov 25, 2020 | Social Media
Exactly the same as communicating in person, via email, or over the phone, social media should be seen as a space for practising proper customer service techniques. One third of customers say they prefer social media to traditional channels like phone and email. These...
by International Associations | Nov 24, 2020 | guest experience
Winter is a wonderful time to visit Western North Carolina for a getaway! Outdoor enthusiasts (and those who don’t mind a little cold) will enjoy activities like skiing, tubing, and winter hiking. Foodies can warm up with hot coffee and cocoa, and visit the...
by International Associations | Nov 20, 2020 | E-mail Marketing
Email Helps Make Your Content King! Email Energizes Your Content Marketing Strategy A dedicated digital marketer will send out an email marketing campaign or work on a content piece for future Email Marketing while they wait for their coffee to brew in...
by Carol Gann | Nov 19, 2020 | guest experience
This fast-paced and high tech world is pretty great. Despite this greatness, it can sometimes be overwhelming. Technology has helped us connect with more people than ever before. It has made our everyday lives increasingly efficient. From vacuums that operate...