by Carol Gann | Dec 3, 2020 | guest experience
You’ve decided to spend your vacation on or near St. Augustine Beach. Where will you stay? It depends on what you’re looking for. Are you looking for a place with everything you need at your fingertips? Do you want an inexpensive place where you can rest...
by Dean Elphick | Dec 2, 2020 | Marketing
It might be easy to brush off Snapchat as the social networking platform that is used exclusively by teenagers and their friends, but as a small hotel operator, you shouldn’t ignore this powerful social media tool. Snapchat allows its users to send messages that will...
by Carol Gann | Dec 2, 2020 | guest experience
If you’re staying at a Saint Augustine beach hotel and you have a taste for the darker and spookier side of things, then you simply can’t miss the city’s famous ghost tour. The Ghosts & Gravestones tour lets you ride along on the trolley to some...
by International Associations | Nov 28, 2020 | Customer Experience
5 Ways to Create Customer Loyalty It’s the Holy Grail for every business, we all realize how important it is to create customer loyalty. Loyal customers is what companies work hard for, your business survival depends on your ability to create loyal customers....
by International Associations | Nov 24, 2020 | guest experience
Winter is a wonderful time to visit Western North Carolina for a getaway! Outdoor enthusiasts (and those who don’t mind a little cold) will enjoy activities like skiing, tubing, and winter hiking. Foodies can warm up with hot coffee and cocoa, and visit the...