How A Great Customer Experience Energizes Customer Validation P
Your Great Customer Experience Creates Customer Validation! Your Customer Experience is a Philosophy! Many people think of customer service as a department. I believe that customer service is part of a companies philosophy, not a company...Create a consistent social media strategy for your B and B P
Your social profiles for your B&B need to be run much differently to your personal accounts. While you may decide in the moment what photo to share on Facebook and what Instagram filter to use for your personal feeds, you need to develop a consistent social media...Social Listening Energizes Your Digital Marketing Strategy P
Can Social Listening Improve Your Marketing? It’s not easy to build an effective Digital Marketing Strategy. All the content bombarding your audience every day makes it difficult to garner the attention you need. The question is, what can you do to stand out?...Sometimes it Pays to be Different P
This is a repost of one of my favorite customer service guru’s, Shep Hyken. Be Different If you compete head-to-head with your competition, you may win or lose. If you compete by being different, you stand out. And, that’s a win. Over the years I’ve...
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