by Dean Elphick | Nov 4, 2020 | Technology
As a B&B owner, you likely take a lot of pride in the experience that you provide your guests. You should offer an intimate, authentic space where guests can gather, relax and connect with one another. You provide the hospitality of an innkeeper, treating your...
by Carol Gann | Oct 11, 2020 | guest experience
With the growth of digital marketing, there are now more options for travel accommodations than ever before. Whole genres of travel lodging have arisen thanks to the quick, efficient, and secure marketing and procurement available online. However, one of the most...
by International Associations | Sep 22, 2020 | Technology
Traditional customer service call centers are becoming a thing of the past. We are in an age where technology is creating a world dominated by digital interactions. It’s 2020 and as predicted we’re having more conversations with bots then our significant...
by Dean Elphick | Aug 16, 2020 | Marketing
Being active on the web and developing a positive online presence can be very beneficial to your brand. It allows you to increase your reach, discover new traveler market segments and connect with people who may not have otherwise discovered your B&B. One of the...