by Carol Gann | Dec 7, 2020 | guest experience
Happy New Year and welcome to 2021! New year, new you. This is the time of year where we all stop and reflect on how to improve ourselves and make our lives more whole. New goals are set and resolutions are detailed with the best of intentions. When it comes to New...
by International Associations | Dec 6, 2020 | Sustainability
What is a Sustainable Business? A Sustainable business or green business, is a business that has minimal negative impact on the global or local environment, community, society, or economy. A sustainable business embraces the concept of the triple bottom line...
by International Associations | Dec 4, 2020 | Customer Service
I wanted to share a great post from my favorite customer service guru, Shep Hyken. A Doctor’s Prescription for Good Customer Service Here’s another great story we can learn from. This reminds us that having a good system with good people who understand how to...
by International Associations | Nov 30, 2020 | guest experience
This year at The Yellow House, we wanted to do something special for the guests who were spending Christmas with us. We weren’t sure what to do, so one of our colleagues challenged us with a question: if we imagined our guests waking up at the inn on Christmas...
by International Associations | Nov 22, 2020 | Search Engine Optimization
Improve Your Search Rankings with Google Search Console You want to constantly improve your search rankings for your content. Because the higher your content ranks, the more traffic you get. The more traffic you get, the more revenue you generate for your...