How do boutique hotels feel about working with Airbnb *
Recently, researchers began exploring the relationship between small accommodation providers, such as B&B operators, and the sharing accommodation site Airbnb. Here are a few of the key findings from the study: B&B owners and operators seem to agree that the...Why do Your Customers do Business with You? *
This post is shared from one of my favorite customer service guru’s Shep Hyken, author of the The Shepard Letter Ten Reasons Why Customers Choose to do Business with You “People don’t buy what you do; they buy why you do it.” That...Plan a St. Augustine Elopement That Will Make You Swoon *
St. Augustine is the perfect destination for couples who prefer the simplicity of planning an elopement. Our historic district and peaceful beaches will set the perfect romantic backdrop for your St. Augustine elopement. Whether you’re dreaming of saying your vows in...Christmas at The Yellow House Bed & Breakfast *
This year at The Yellow House, we wanted to do something special for the guests who were spending Christmas with us. We weren’t sure what to do, so one of our colleagues challenged us with a question: if we imagined our guests waking up at the inn on Christmas...
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