How Much Do Your Customers Trust You? *
This post is shared from one of my favorite customer service gurus Shop Hyken, author of the The Shepard Letter Do Your Customers Trust You This Much? Some of you may or may not know that I perform magic. Not real magic. When I was a kid I did birthday party...What Do Your Guests Really Care About During Their Stay? *
As technology transforms our lives, lodging around the globe is taking the opportunity to adopt technology into their rooms and operations. This technology impresses the guests who stay at these properties, but it adds convenience while improving the guest experience...The Best Things To Do During Thanksgiving in St. Augustine *
Are you spending the holidays in St. Augustine? This historic, coastal city is the perfect place to escape the cold weather, enjoy the sunshine, and give thanks. Many fun-filled attractions are going on this time of year, and fantastic restaurants that are open and...7 Fun Halloween Events In Asheville NC *
“Hello October, how are you?” In another example of just how odd 2020 has been, we are now at the point where we are personifying days of the week and the months just so we can hold conversations with them. (October’s reply: “I’m fine,...
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