by International Associations | Oct 22, 2020 | Customer Experience
This post is shared from one of my favorite customer service guru’s Shep Hyken, author of the The Shepard Letter Ten Reasons Why Customers Choose to do Business with You “People don’t buy what you do; they buy why you do it.” That...
by International Associations | Oct 22, 2020 | Marketing
St. Augustine is the perfect destination for couples who prefer the simplicity of planning an elopement. Our historic district and peaceful beaches will set the perfect romantic backdrop for your St. Augustine elopement. Whether you’re dreaming of saying your vows in...
by Carol Gann | Oct 22, 2020 | guest experience
This year at The Yellow House, we wanted to do something special for the guests who were spending Christmas with us. We weren’t sure what to do, so one of our colleagues challenged us with a question: if we imagined our guests waking up at the inn on Christmas...
by International Associations | Oct 21, 2020 | Social Media
There needs to be more to your social media marketing campaign than simply creating a Facebook, Twitter, and Instagram page for your bed and breakfast and uploading a few photos every now and then. You need to engage your customers, encourage them to share your posts...
by International Associations | Oct 20, 2020 | Social Media
Social media networks such as Facebook, Instagram, and Twitter, quickly became the most innovative and engaging platforms on the web. Seemingly in moments, these sites became an integral part of our daily lives. Travelers today use social media to discover new...