by Dean Elphick | Sep 6, 2020 | Marketing
The hospitality industry has been aware of the power of the Chinese market for some time now. Data from Euromonitor International shows since 2012 China, has had the highest outbound travel expenditure in the world and will continue to see the largest growth between...
by Dean Elphick | Sep 5, 2020 | Marketing
For most guests, their holiday is a time to get away, relax and indulge in life’s simple pleasures and luxuries. As a hotel operator, you need to prioritize the guest experience and understand what hotel amenities they are looking for during their holiday stay. When...
by Dean Elphick | Sep 4, 2020 | Marketing
A chatbot is an artificial intelligence service that businesses are more frequently using to interact with customers via a chat interface such as Facebook messenger. People are using messaging apps more than ever and even using them more than a lot of social media...
by Dean Elphick | Sep 3, 2020 | Technology
As we know, online is becoming by far the most popular method for people to purchase travel options such as accommodation. Whether it’s through online travel agents, direct hotel website bookings, or another medium, online bookings continue to grow thanks to the...
by Dean Elphick | Sep 1, 2020 | Marketing
For B&B operators, there’s really nothing better than direct bookings. These bookings are the most beneficial in terms of generating revenue, because they do not require you to pay a commission to an agent or an online travel agent. They also are a direct return...