by International Associations | Nov 26, 2020 | Customer Experience
Is Your User Experience the Best it can be? Am I Keeping Up With New Innovations? As a business owner you may ask yourself, “What is changing in customer service?” It’s a rhetorical question, but one that is always on your mind. What could you be doing...
by International Associations | Nov 26, 2020 | guest experience
What is it about St. Augustine that makes it a perfect city for romance? Is it the historic feel of the downtown district or the stunning beaches with splendid sunsets? Perhaps it’s the perfect combination of Spanish, French, and English cultures that create a unique...
by Dean Elphick | Nov 25, 2020 | Social Media
Exactly the same as communicating in person, via email, or over the phone, social media should be seen as a space for practising proper customer service techniques. One third of customers say they prefer social media to traditional channels like phone and email. These...
by International Associations | Nov 24, 2020 | guest experience
This is the second in our “Taste of The Yellow House” recipe series. These are all easy to make with things you probably already have in your pantry. This recipe looks especially easy (and it really is), but it may take a little practice to get comfortable...
by International Associations | Nov 24, 2020 | guest experience
Winter is a wonderful time to visit Western North Carolina for a getaway! Outdoor enthusiasts (and those who don’t mind a little cold) will enjoy activities like skiing, tubing, and winter hiking. Foodies can warm up with hot coffee and cocoa, and visit the...