by International Associations | May 18, 2021 | Customer Engagement
This post was originally published on March 7, 2018 and was updated on August 4th, 2020. Business owners and operators need to know what their customers think about shopping at their stores, whether it is a brick and mortar shop or an online store offering the same...
by International Associations | May 17, 2021 | Exploring
There’s so much to enjoy in Buffalo, but don’t forget to head outside the city limits and explore the surrounding area, too! There are several scenic drives from Buffalo to choose from, allowing you to enjoy the natural beauty and small-town charm of...
by International Associations | May 14, 2021 | Customer Engagement
Social Media Changes You Need to Make in a Coronavirus World The Pandemic has turned our world upside down. It’s already hard to remember how we conducted our lives and businesses just a few short weeks ago. We’re all asking many questions. How can we stay...
by International Associations | May 12, 2021 | Customer Engagement
You Need to Know, Your Customer Service is a Differentiator It wasn’t that long ago that you would go to a store, dine at a restaurant, do business with a vendor or call a customer support center and notice how good the customer service was. Even then a great service...
by International Associations | May 11, 2021 | Exploring, News
In 1817, construction began. By 1825, one of the most famous engineering feats had been completed — the Erie Canal! Mostly dug by hand, this 363-mile wonder stretched from Albany to Buffalo, connecting the Great Lakes with the Atlantic Ocean via the Hudson...