When Customer Service Makes Your Company Become a Verb
When Your Company Becomes a Verb In our customer service training workshops, we have an exercise that introduces a concept called The Five Levels of Service. The levels advance from Unacceptable to Basic to Good to World Class to Trademark. Any company should be happy...
Activity Guide for a Western North Carolina Winter Getaway
Western North Carolina is a wonderful place to escape when the temperature starts to drop. Smaller crowds, seasonal events, and stunning snow-capped mountains make this an ideal time to visit. Additionally, there are some exciting activities that only take place...
6 Secrets to Achieving Work-Life Balance
6 Secrets to Achieving Work-Life Balance A woman works remotely while also trying to balance her life as a mother. Have you ever heard the phrase, “If you love your job, you’ll never have to work again.”? Well, that myth is both false and...
A Couple’s Guide to Horseback Riding on Amelia Island
The Florida coast is known for its beautiful, white-sand beaches. While relaxing near the water’s edge may be the most popular way to spend the day outdoors, there are other options for those looking for an adventure-for-two. If you’re searching for...
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